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What is ITIL®?

The IT Infrastructure Library (ITIL®) is the only comprehensive framework for best practice IT Service Management,and is used by organisations around the world. Thousands of IT professionals attend accredited training courses and attain ITIL Certification at many levels on an annual basis.

A whole ITIL® certification program, philosophy and industry has grown up around the guidance contained within the ITIL® publications, and ITIL is now aligned and integrated with other IT standards and frameworks such as ISO/IEC 20000 and COBIT.

ITIL consists of a series of inter-related books which provide advice and guidance on the delivery and support of quality IT services and supporting IT Service Management Capabilities. ITIL and ITIL Certification has been developed in recognition of organisations’ ever-increasing dependency on IT systems, and the need for best practice frameworks and guidance for IT Governance and Service Management.

Compste Provide is widely recognized as the accredited ITIL Training provider of choice to our customers in Kenya and across the African continent who are seeking ITIL Certification and practical, experience based advice and guidance.

To ensure that we maintain our vision of being the preferred ITIL certification and training provider in the market, we ensure all of our consultants (trainers), materials, venues and examination pass rates remain at a world class level.

Our fully accredited ITIL® Certification courses, workshops,consulting services and solutions help you deliver smarter solutions, services and service management to your customers, on time and within budget.

ITL Lifecycle Modules Include:

  • ITIL® Service Strategy
  • ITIL® Service Design
  • ITIL® Service Transition
  • ITIL® Service Operation
  • Continual Service Improvement

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ITIL® is a registered trademark of AXELOS Limited