Other Training Programs

CUSTOMER SERVICE TRAINING

Inspirational and highly effective courses aimed at influencing employees behavioural outputs into customer satisfaction inputs

IT PROFICIENCY COURSES TRAINING

In order to make the most of an IT driven business environment by employees and/or individuals, basic knowledge of IT is essential. We provide a systematic, detailed and comprehensive training in all key (Microsoft) user applications.

ISO 20000 CERTIFICATION

ISO 20000 is an industry standard like ISO 2001:9008 it offers organizational certification. It shows IT how to manage and improve IT while establishing audit criteria. It also provides auditors with a documented standard to use for measuring IT compliance.

APPOLLO 13 BUSINESS CASE SIMULATION WORKSHOPS

This is an intensive interactive business simulation which addresses many of the obstacles to a successful change implementation. Real-life events from a failed and salvaged space mission form the backbone of this innovative simulation, where in order to be successful you must apply ITIL concepts and processes to the mission-critical situation.